Privacy Policy

This privacy policy explains how Helvetia Digital Arts AG ("the Company", "we", "us") collects, uses, protects, and handles personal data when you use our online platform, including our site and related services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

Helvetia Digital Arts AG, located at 30 Europaallee, 5th Floor, Zurich, Canton of Zurich, 8004 Switzerland, is the data controller responsible for your personal data collected through this service.

Information We Collect

We may collect various types of information in connection with your use of our site and services. This can include information you provide directly to us, as well as information collected automatically.

Information you provide directly: This includes information you give us when you contact us, register for an account (if applicable), request services, or otherwise interact with our site. Examples may include contact details, correspondence content, or information provided when participating in surveys or promotions.

Information collected automatically: When you visit our site, we may automatically collect certain information from your device and your usage patterns. This may include technical information such as your IP address, browser type, operating system, referring URLs, device identifiers, and information about how you interact with our pages and content. We may also collect information about the timing and frequency of your access to the service.

Legal Basis for Processing

We process your personal data based on several legal grounds:

Consent: Where you have given us clear consent to process your personal data for a specific purpose.

Contract: Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

Legal Obligation: Where the processing is necessary for us to comply with the law (not including contractual obligations).

Vital Interests: Where the processing is necessary to protect someone's life.

Public Task: Where the processing is necessary for us to perform a task in the public interest or for our official functions, and the task has a clear basis in law.

Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services: This includes operating our site, delivering content, and enabling functionality.

To improve and optimize our services: Understanding how you use our site helps us analyze performance, identify areas for improvement, and develop new features or services.

To communicate with you: Responding to your inquiries, providing support, and sending you information related to our services.

For marketing and promotional purposes: Where permitted by law or with your consent, we may use your information to send you updates or information about our services.

To ensure security and prevent fraud: Protecting our services and users from unauthorized access or activities.

To comply with legal obligations: Meeting requirements imposed by law or regulatory authorities.

Sharing Your Information

We may share your personal data with third parties in certain circumstances:

With service providers: We may share your data with third parties who provide services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These service providers are only authorized to use your data as necessary to provide services to us and are obligated to protect your information.

For business transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and the choices you may have.

For legal reasons: We may disclose your information if required to do so by law, in response to a court order, or to cooperate with law enforcement or regulatory authorities. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

With your consent: We may share your information with other third parties when we have your explicit consent to do so.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us in writing using the physical address provided below.

Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our site.

International Data Transfers

Your information, including personal data, may be stored and processed in countries outside of your own. We will take steps to ensure that any international transfers of personal data are subject to appropriate safeguards as required by applicable law, such as using standard contractual clauses approved by relevant authorities or ensuring the recipient is certified under a recognized framework.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verifiable parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us in writing at:

Helvetia Digital Arts AG
30 Europaallee, 5th Floor
Zurich, Canton of Zurich, 8004
Switzerland